Location: Washington, District of Columbia
Date Posted: 02-12-2018
!!!! Must have an Active Top-Secret clearance (or higher). Interim clearances are not acceptable for this program !!!!

 We are looking for highly talented Microsoft technology consultants to support an exciting customer. We are in need of a Microsoft Certified Engineers to provide enterprise-wide architecture and Tier-4 technical support in the implementation and deployment of Microsoft technology solutions with our team on a long-term federal law enforcement IT support contract.  Working in a highly secure and highly sensitive environment in Washington DC, candidate needs to be exceptionally strong across multiple Microsoft technology platforms, such as Windows Server, Office 365, Lync, and AD.  
The successful candidate will have expertise in providing engineering and consulting services support regarding network and enterprise architecture, building and deployment of Microsoft solutions, and IT Support Services and Training.  Candidates will also have demonstrated experience in providing on-going support of strategic services, architecture alignment, and delivery which helps achieve the customer’s business and IT objectives as defined by measurable critical success factors.    
Candidate will be required to take a CI Poly, but is not needed for start.
Additionally, qualified candidates must:
  • Have at least 10 years of delivering Microsoft Technology expert support
  • Excellent oral and written communication skills with a commitment to excellence in customer service.
  • Master’s Degree in Computer Science, Business, Information Technology or related field.
  • Must have an Active Top-Secret clearance (or higher). Interim clearances are not acceptable for this program.
  • Microsoft Certified Active Directory and/or Windows Server and/or Office 365 SME in a Microsoft technology based unified communications environment
  • Exceptionally skilled across multiple Microsoft technology platforms, such as Windows, Systems, Center, Exchange, AD, ADFS, SharePoint, Lync, and SQL
  • Exceptionally skilled across Microsoft cloud platforms, such as Azure and Office 365
  • Provide expert Senior Support Engineering configuration and support of customer’s most complex and challenging Microsoft-related technical problem requests, (Tier-4 technical support), and if necessary, to facilitate interfacing between the customer and the OEM provided technical support
  • Experience and ability to provide Infrastructure Support Assistance, which includes advice, guidance and knowledge transfer to the customer in order to help them implement Microsoft technologies in ways that avoid common support issues.
  • Experience in troubleshooting and issue resolution involving Windows, Windows Server, AD, ADFS, AADSync, SharePoint, SQL, Dynamics, Hyper V, SCCM, SCOM and Exchange
  • Experience in providing Development Support Assistance that helps in the creation and development of internal applications on the Microsoft platform that integrate Microsoft technologies – for example, the candidate should have experience in the use of Microsoft automated scripting technologies such as PowerShell
  • Experience in pilot testing, tracking errors and creating documentation for development platforms
  • Desktop support experience
  • Current Microsoft Certifications are highly preferred

If you are interested in getting more information about this opportunity, please contact Irina Rozenberg  at your earliest convenience.

At Ariel Partners, we solve the most difficult problems that inhibit technology from enabling our customers to achieve their goals. Our vision is to be recognized by our stakeholders as an elite provider of IT solutions, so when they have their biggest challenges we’re on their short list. We’re looking for team members who share our values of Integrity to do the right thing even when it hurts; Commitment to the long-term success and happiness of our customers, our people, and our partners; Courage to take on difficult challenges, accept new ideas, and accept incremental failure; and the constant pursuit of Excellence

Ariel Partners is an Equal Opportunity Employer in accordance with federal, state, and local laws.
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