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Technical Solutions Writer (Part Time)

NYC, NY · Information Technology
We are seeking a highly skilled Senior Technical Solutions Writer to join our team. This role goes beyond standard software documentation; you will be responsible for translating complex technical architectures into persuasive proposals and clear, actionable technical solutions. You will work closely with Architects, Product Managers, and Sales Engineering to articulate our value proposition to both developer and executive-level audiences.

Key Responsibilities
  • Proposal & Solution Design: Lead the writing and editing of technical proposals (RFPs/RFIs) and Statement of Work (SOW) documents, ensuring technical accuracy and a cohesive narrative.
  • Documentation Lifecycle: Design, write, and maintain high-quality documentation for APIs, SDKs, and system architectures.
  • Technical Synthesis: Interview Subject Matter Experts (SMEs) to extract complex technical information and convert it into digestible content for diverse audiences.
  • Content Strategy: Develop and maintain a standardized "Knowledge Library" of technical solution building blocks to accelerate the proposal process.
  • Visual Communication: Work with design tools to create diagrams, flowcharts, and technical illustrations that explain system logic.

Required Skills & Qualifications
  • Technical Fluency: Good understanding of software development lifecycles (SDLC), cloud infrastructure (AWS/Azure/GCP), and API documentation (OpenAPI/Swagger).
  • Strategic Writing: Proven ability to write "persuasive technical" content—balancing technical detail with business value.
  • Tooling Mastery: Proficiency in "Docs-as-Code" workflows (Markdown, Git, GitHub/GitLab) and documentation tools like MadCap Flare, Stoplight, or Confluence.
  • Analytical Thinking: Ability to read architectural diagrams or code snippets (JSON, Python, or Java) to understand how a solution works without constant hand-holding.
  • Project Management: Ability to manage multiple deadlines for competing proposals while maintaining high attention to detail.

Preferred Qualifications
  • Experience in a Pre-Sales or Solutions Architecture environment.
  • Background in Computer Science, Engineering, or a related technical field.
  • Experience using AI-assisted writing tools to optimize content production.

The Ideal Candidate Is...
  1. A Quick Study: You can join a meeting about a new microservices architecture and walk away with a clear outline of how to explain it.
  2. Detail-Oriented: You cringe when you see inconsistent terminology or a broken link in a technical guide.
  3. Proactive: You don’t wait for info; you track down the engineer who has the answers.


If you are interested in getting more information about this opportunity, please contact Irina Rozenberg  Recruiting@arielpartners.com at your earliest convenience.
 
At Ariel Partners, we solve the most difficult problems that inhibit technology from enabling our customers to achieve their goals. Our vision is to be recognized by our stakeholders as an elite provider of IT solutions, so when they have their biggest challenges, we are on their short list. We are looking for team members who share our values of: Integrity to do the right thing even when it hurts; Commitment to the long-term success and happiness of our customers, our people, and our partners; Courage to take on difficult challenges, accept new ideas, and accept incremental failure; and the constant pursuit of Excellence. Ariel Partners is an Equal Opportunity Employer in accordance with federal, state, and local laws.

 

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