The Project Manager resource shall serve as a Technical Lead VoIP with the Network Infrastructure and Operations group of the Technology Department (TEC). The Consultant shall work in a large environment and under aggressive timelines supporting multiple Agency departments. The Technical Lead VoIP role is to coordinate strategies for defining, deploying, and maintaining the Port Authority's in-house IP telephony voice communication architecture and its associated network connections and component hardware, as well as, supporting and maintaining the PA’s deployed Cisco WebEx application.

This includes managing all engineering projects for VoIP initiatives, planning technology roadmaps, and configuring and optimizing all VoIP/IP-PBX telephone systems and services, both internally and those integrated with Internet-based services. Also, the VoIP Engineer/Architect's mandate will be to maintain SLAs for all organizational IP telephony applications

RESPONSIBILITIES

Plan the specified designs per customer’s requirements and deliver quick enterprise solutions.
Provide support for SIP- and TDM-based software installations with enhanced media gateways.
Enhanced 911 solution and implementation
Enhanced voice network security implementation
Upgrade of UC platform
Enhanced UC environment performance with deployed UC monitoring platform
Troubleshoot voice services for all LAN and WAN hardware components and configure correct communication media segments.
Perform lab testing, design, and architecture work.
Ensure compliance to infrastructure standards.
Analyze the customized product in association with the third party, if needed, for enhancing the VoIP network services.
Plan the network capacity for the system and perform troubleshooting on the existing network.
System review and upgrades.
Upgrade and support of Cisco WebEx application

EXPERIENCE REQUIRED

Minimum of 8 years’ experience managing IT Projects
Baccalaureate degree in Computer Science or related field or equivalent experience
Experience implementing complex software packages requiring configuration and balancing stakeholder requirements with tight timelines.
Proficiency with MS Office suite: Word, Excel, PowerPoint and Visio.
Excellent communication, presentation and influencing skills.
Ability to identify and resolve issues within the team crossing departmental boundaries

HIGHLY DESIRABLE:

8 + years of technical expertise in the VoIP UC communication environment
6 + years working in Public Sector
PMP Certification

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire/offers.

If you are interested in getting more information about this opportunity, please contact Irina Rozenberg Recruiting@arielpartners.com at your earliest convenience.

At Ariel Partners, we solve the most difficult problems that inhibit technology from enabling our customers to achieve their goals. Our vision is to be recognized by our stakeholders as an elite provider of IT solutions, so when they have their biggest challenges we are on their short list. We are looking for team members who share our values of: Integrity to do the right thing even when it hurts; Commitment to the long term success and happiness of our customers, our people, and our partners; Courage to take on difficult challenges, accept new ideas, and accept incremental failure; and the constant pursuit of Excellence. Ariel Partners is an Equal Opportunity Employer in accordance with federal, state, and local laws.